Returns & Exchanges
Glasgow City FC is committed to providing high-quality kit and merchandise to our supporters. If you are not completely satisfied with your purchase, you may return or exchange your items within 28 days of delivery provided they are in original condition.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached. Please note that personalized shirts with custom names or numbers cannot be returned unless faulty.
Complete the Form
Fill out the returns form included in your original package, clearly stating whether you require a full refund or an exchange for a different size.
Package and Post
Securely package your items and send them to our official club shop address using a tracked postal service to ensure safe delivery.
Processing
Once received, our team will inspect the items and process your refund or dispatch your exchange within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing