Frequently Asked Questions
Everything you need to know about supporting Glasgow City FC
What are the standard delivery times for UK orders?
Orders within the UK are typically processed within 2-3 business days and delivered via standard shipping within 3-5 working days.
Do you offer international shipping for fans abroad?
Yes, we ship our official merchandise worldwide. International delivery times vary by location but generally take between 7-14 business days.
How can I ensure I order the correct kit size?
We provide a comprehensive size guide on every product page. We recommend measuring a shirt you already own and comparing it to our dimensions for the best fit.
What is your return policy for official merchandise?
You can return items within 28 days of purchase, provided they are in original condition with tags attached. Please note that personalized jerseys cannot be returned unless faulty.
Can I pre-order upcoming season kits and training wear?
Yes, pre-orders are available for new season launches. These items will be dispatched as soon as stock arrives at our warehouse, as indicated on the product page.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.